
Wholesale Policy
Truth Treatments is dedicated to bringing our wholesale clients the best in skin health. We believe in providing premium products with 100% active and functional ingredients to promote a healthy, beautiful complexion.
Shipping Policy:
Orders are processed Monday through Friday with the exception of holidays. Once orders are placed on our site, we then place that order to our headquarters. Please keep in mind orders may take up to 10 days to arrive. Once we receive your order from headquarters, we will then ship via Canada Post Expedited shipping for a flat rate of $30.00. A Confirmation email will be sent to the email attached to your account with a tracking number. Feel free to contact us at info@truthtreatments.eu with any questions regarding the shipment of your order.
Return Policy:
Items that are damaged, shipped incorrectly, or defective will be replaced or exchanged at no expense to Dealer. Claims must be made within 3 working days of receiving the products and require a written description and photos of the damaged or defective goods sent to info@truthtreatments.eu. Truth Treatmen products may be returned within 14 days for a full refund, provided the product has not been opened and used or packaging is not damaged. Unopened products returned after 14 days from purchase will have a 30% restocking fee deducted from the refund or exchange. There will be no refunds after 30 days from the purchase date.
Contact Truth Treatments at info@truthtreatments.eu.
Advertising Policy:
Dealer shall not use or modify Truth Treatments company name, logo, slogan, identity, advertising, photos or any other image of Truth Treatments or the products without first acquiring written approval of the finished art by an authorized Truth Treatments personal. Dealer may be provided Truth Treatments approved materials and sales aids which Dealer agrees to utilize in good faith whenever possible. Dealer shall be truthful and accurate with all claims related to Truth Treatments products. Under no circumstance shall approval of the use of Truth Treatments intellectual property constitute a transfer of any Truth Skin right of ownership of such property. Dealer agrees not to procure TS products from any other source other than Truth Treatments.
General Pricing:
All Truth Treatments products shall include a Minimum Advertised Price (MAP). Such pricing shall be the minimum price Dealer will use in advertising the products for sale. Any on-line advertised discounting must be pre-approved by Truth Treatments authorized representative. Dealer agrees that Dealer’s consistent adherence to correct MAP pricing is fair and reasonable. Further, Dealer agrees and understands that uncured MAP violations of Truth Treatments products by Dealer shall constitute breach of this Agreement and shall be grounds for termination of said Agreement. All advertised prices must be at or above MAP for all Truth Treatments products.
Online Sales:
Dealer must obtain approval to resell Truth Treatments Products on their website. Dealer is strictly prohibited from selling, promoting or linking sale of Truth Treatments products to any online marketplace, auction site, or any price related search engine. This includes Amazon, Google Shopping, E-Bay, Walmart, Jet, Rakuten, etc. Any exception must be consented in writing in advance by an authorized Truth Treatments representative and it being understood that Truth Treatments may withdraw its’ consent at any time. Dealer Website may not give the appearance that it is operated by Truth Treatments. There may be no use of the Truth Treatments logo in the header of the Dealers website. Therefore dealer logo must take precedence. Dealer Website must provide direct contact information for services and consultation support. The name and address of the Truth Treatments approved Dealer must be clearly indicated on the website. All Truth Treatments products shall include a minimum advertised price (“MAP”). Such pricing shall be the minimum price Dealer will use in advertising TTS products for sale. Dealer may discount shipping and may promote a discount or sale through direct marketing efforts such as an e-mail campaign, direct mail or in-store advertising.
Advertising:
Any advertising and promotion of Truth Treatments products shall comply with the official Truth Treatments guidelines, which may be revised from time to time by Truth Treatments, and communicated to Dealer by an authorized Truth Treatments representative. Dealer shall not use or modify Truth Treatments company name, logo, slogan, identity, advertising, photos or any other image of Truth Treatments or the products without first acquiring written approval of the finished art by an authorized Truth Treatments personal. Dealer may be provided Truth Treatments approved materials and sales aids which Dealer agrees to utilize in good faith whenever possible. Dealer shall be truthful and accurate with all claims related to Truth Treatments products. Under no circumstance shall approval of the use of Truth Treatments intellectual property constitute a transfer of any Truth Treatments right of ownership of such property. Dealer agrees not to procure Truth Treatments products from any other source other than Truth Treatments.